Why This Happens
- Permission Issues: You might not have the necessary permissions to add people to folders.
- Folder Structure Limitations: There might be restrictions on the number of folders or members allowed within a folder.
- Technical Glitches: Temporary issues with ScreenApp’s server or your internet connection could be causing the problem.
How to Resolve It
- Verify Permissions: Ensure you have the appropriate permissions to manage folders and add members. If you’re a guest user, your permissions might be limited.
- Check Folder Limits: Review ScreenApp’s documentation or contact their support team to determine if there are any restrictions on the number of folders or members allowed.
- Try Adding Members to a Different Folder: If you can add members to other folders but not the specific one you’re trying, the issue might be with that particular folder.
- Refresh the Page: Sometimes, a simple refresh can resolve temporary glitches and allow you to add members successfully.
- Contact Support: If none of the above solutions work, reach out to ScreenApp’s support team for assistance.
Additional Tips
- Use Clear and Descriptive Folder Names: Clear folder names make it easier to manage and find recordings.
- Organize Your Folders: Create a folder structure that makes sense for your recordings and facilitates efficient management.
- Review ScreenApp’s Documentation: Refer to ScreenApp’s user guide or help center for detailed instructions on managing folders and members.