How-to Guide

How to Install and Run ScreenApp Chrome Extension

Complete guide to installing and using ScreenApp's Chrome extensions for screen recording, transcription, and video capture with step-by-step instructions.

By ScreenApp Team

How to Install and Run ScreenApp Chrome Extension

Prerequisites

Before starting, ensure you have:

Installation Steps

1. Install the Extension

  1. Visit Chrome Web Store
  2. Search for “ScreenApp Screen Recorder”
  3. Click “Add to Chrome” → “Add extension”
  4. Pin to toolbar: Click puzzle piece icon → Pin ScreenApp

[SCREENSHOT: Chrome Web Store page showing ScreenApp Screen Recorder extension with blue “Add to Chrome” button]

2. Grant Permissions

When you first click the ScreenApp icon:

  1. Screen capture: Click “Allow” (required for recording)
  2. Microphone: Click “Allow” (required for audio)
  3. Camera: Click “Allow” (optional for webcam)

[SCREENSHOT: Chrome permission dialog showing “Allow” and “Block” buttons for “Use your microphone” and “Capture content of your screen”]

3. Sign In

  1. Click ScreenApp icon → “Sign In”
  2. Enter your account credentials
  3. Recordings will now sync to your dashboard

[SCREENSHOT: ScreenApp extension popup showing “Sign In” button and “Create Account” option]

How to Record

Basic Recording

  1. Click ScreenApp icon in Chrome toolbar
  2. Select recording type:
    • Browser Tab (most common) - records current webpage
    • Application Window - records specific program
    • Entire Screen - records everything
  3. Click “Share” in Chrome dialog
  4. Check “Share tab audio” (for meetings/videos)
  5. Recording starts after 3-second countdown

[SCREENSHOT: Chrome screen sharing dialog with three tabs: “Browser Tab”, “Application Window”, “Entire Screen”, and “Share tab audio” checkbox at bottom]

Stop Recording

  1. Click ScreenApp icon
  2. Click “Stop Recording”
  3. Video saves automatically to your dashboard

[SCREENSHOT: ScreenApp extension popup showing red “Stop Recording” button and recording timer]

Common Issues & Solutions

Extension Not Visible

Cause: Extension not pinned or disabled Fix:

  1. Go to chrome://extensions/
  2. Find ScreenApp → Toggle ON
  3. Click puzzle piece → Pin ScreenApp

[SCREENSHOT: Chrome extensions page showing ScreenApp extension with toggle switch and “Remove” button]

No Audio in Recording

Cause: “Share tab audio” not selected Fix:

  1. When recording, select “Browser Tab” option
  2. Check “Share tab audio” in Chrome dialog
  3. Test microphone in chrome://settings/content/microphone

[SCREENSHOT: Chrome sharing dialog with “Share tab audio” checkbox highlighted and checked]

Permission Denied Error

Cause: Browser permissions blocked Fix:

  1. Click lock icon in address bar
  2. Set Camera/Microphone to “Allow”
  3. Refresh page and try again

[SCREENSHOT: Chrome address bar permission popup showing Camera and Microphone dropdown menus set to “Allow”]

Poor Video Quality

Cause: Browser performance issues Fix:

Recording Types

For Meetings (Zoom, Teams, Meet)

  1. Join meeting in Chrome
  2. Select “Browser Tab” recording
  3. Check “Share tab audio”
  4. Get automatic transcript in dashboard

For Tutorials/Demos

  1. Open application to demonstrate
  2. Select “Application Window” recording
  3. Enable microphone for narration
  4. Download MP4 when finished

For Lectures/Webinars

  1. Use “Browser Tab” recording
  2. Enable both tab audio and microphone
  3. Access timestamped transcript in dashboard

Account Limits

Free Account: 45 minutes/month Paid Plans: Unlimited recording

Support

Common Questions: screenapp.io/help Technical Issues: support@screenapp.io Extension Updates: Chrome Web Store

Include in support requests: