Fixing Missing Recordings in the Library

Learn how to fix missing recordings in the library

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Check Your Library Filters: Ensure you haven’t accidentally filtered your recordings to exclude certain types or dates.
  2. Search for Recordings: Use ScreenApp.io’s search function to find specific recordings by name or date.
  3. Verify Account Status: If you’re using a free account, check your storage limits. Upgrading to a paid plan might be necessary for increased storage.
  4. Check Internet Connection: A stable internet connection is crucial for syncing recordings with the library.
  5. Refresh ScreenApp.io: Sometimes, a simple refresh can resolve temporary glitches.
  6. Contact Support: If none of the above solutions work, reach out to ScreenApp.io’s support team for further assistance.

Additional Tips